Emergency Information

While pipeline incidents are rare, Adelphia Gateway, LLC works with local emergency responders and public officials to train and prepare for emergency response. We sponsor annual drills with our emergency responders and response contractors to prepare for a potential pipeline incident.

Advance knowledge of where pipelines are located in your community, the products transported in them, and how to contact and work together with Adelphia Gateway, LLC is a key factor to an effective and safe response.

• Call 911.
• Shut down the pipeline.
• Respond to the scene and establish the Incident Command System.
• Dispatch company and contract personnel to the scene.
• Notify federal, state and local agencies.
• Take steps to protect the environment.
• Provide a liaison with emergency responders and the public in the affected area.
• Provide a safety and health hazards briefing.
• Excavate and repair the damaged line.

• Employ the Incident Command System.
• Identify hazards.
• Call Adelphia Gateway, LLC at our 24-hour emergency number, 800-747-3375.
• Evacuate people, if necessary.
• Provide traffic control and security.
• Fight fires.
• Provide medical assistance, if required.

Pipeline Emergency Response Training Portal

Learn the techniques and skills to best address a hazardous liquid or natural gas pipeline incident.

• New best-in-class online training.
• Free for first responders.
• Awareness, Operations and Technician-level courses using the well-respected National Association of State Fire Marshals ''Pipeline Emergencies'' program.
• The training portal is among the many initiatives the American Petroleum Institute (API) and Association of Oil Pipe Lines (AOPL) have introduced to improve response to pipeline incidents.

Supported by: The National Association of State Fire Marshals and the International Association of Fire Chiefs

Pipeline Emergencies

The essential website committed to zero pipeline incidents with reliable, up-to-date pipeline emergency response safety training. Developed by a team of respected emergency response and industry experts in partnership with the National Association of State Fire Marshals (NASFM) and the U.S. Department of Transportation's Pipeline and Hazardous Materials Safety Administration.

Pipeline Association for Public Awareness (PAPA)

Resources and Training Materials for Government and Emergency Officials

A list of resources and training materials that are continually updated, including:

• Pipeline Emergency Response Guidelines
  In the unlikely event of an emergency near or involving a pipeline, it is critical that you know how to respond and are prepared to work together with the pipeline representatives. PAPA’s emergency response guidelines were created to provide a concise, yet complete, resource for reference prior to and during a pipeline emergency.
• Pipeline Emergency Response Videos
  Use this series of Pipeline Emergency Response videos to supplement your knowledge about the pipelines in your community. Through the videos, you will learn to recognize issues concerning public safety, hazards and risk communication. You will also learn about strategic considerations when responding to a pipeline release in your community. The video is divided into segments that focus on community awareness, communication and preparedness; pipeline integrity; recognizing and identifying pipeline releases; and incident response guidelines.
• Pipeline Emergency Scenarios
  PAPA collaborated with Callan and Company to create online drills and scenarios for emergency responders. This website is designed to help emergency responders become familiar with the components of the emergency response guidelines and other training available before they are called to respond to a pipeline emergency. Test your knowledge using scenarios for various pipeline emergency situations; scenarios are available for different types of response agencies and potential emergencies and are updated regularly.

Emergency responders and public officials who are interested in more information regarding PPL Adelphia Gateway, LLC's emergency response plans, or in participating in our emergency response drills, can contact us here: